terms
Terms and Conditions
Last updated 10 September 2026
These terms govern use of the Bizi Systems website and general service relationship. A signed proposal, statement of work or contract may add project specific terms and will control where it clearly differs.
Using this website
You may use this website for lawful business enquiries and to understand our services. You must not interfere with security, attempt unauthorized access, introduce harmful code, misuse forms or copy protected materials beyond applicable legal rights.
Proposals and scope
A project begins only when the parties accept the applicable proposal or contract and any required deposit is received. Deliverables, assumptions, exclusions, responsibilities, milestones, acceptance criteria and support will be stated in that agreement.
Client responsibilities
The client must provide accurate information, lawful content, timely feedback, decisions, approvals and access reasonably needed for delivery. Delays or extra work caused by missing or changed inputs may require a revised timeline and fee.
Fees, taxes and payment
Fees, deposits, instalments, subscriptions, taxes and payment dates are shown before commitment in the applicable proposal, invoice or checkout. Late or failed payments may pause work or managed service after notice and any agreed grace period. Transaction records and receipts will be provided as required.
Subscriptions and renewal
Recurring services renew on the cycle stated at purchase or in the contract. Renewal reminders and a payment link may be sent by approved channels. A client may cancel future renewal using the stated process, subject to notice already agreed and rights provided by law. Cancellation does not erase amounts already due for delivered work.
Changes and additional work
Requests outside the agreed scope require written confirmation of any change to deliverables, price or timing. Bizi Systems will not treat informal discussion as approval for material additional charges.
Review and acceptance
The client should review delivered work within the period stated in the project agreement and report material issues clearly. We will correct verified defects within the agreed scope. New preferences or requirements may be treated as additional work.
Cancellations and refunds
Cancellation and refund rights depend on the service stage, work already performed, committed third party costs and applicable law. Any charge must be reasonable and disclosed. Nothing in these terms removes a consumer right or remedy that cannot lawfully be excluded.
Intellectual property
Each agreement will identify ownership of final deliverables, client supplied materials, pre existing Bizi Systems tools and third party components. Unless otherwise agreed, ownership transfer is subject to full payment. The client confirms it has rights to materials it supplies.
Confidentiality and access
Each party should protect non public business information received for the project. Account access is personal, must be protected and may not be shared beyond authorized users. Clients must notify us promptly of suspected unauthorized access.
Third party services
Projects may rely on providers such as hosting, communications, payment, domain, social or AI platforms. Their availability, policies, pricing and approvals are outside Bizi Systems control. We will disclose material dependencies and assist with reasonable transition where agreed.
AI assisted features
AI output may be incomplete or incorrect and should be used within approved permissions and escalation rules. Clients are responsible for the lawful business information and policies supplied to their agents. High impact decisions, unusual pricing, disputes and sensitive matters should receive human review.
Service availability and support
We use reasonable care to deliver services in the agreed time and quality and will communicate unavoidable delays. Managed services may require maintenance. Support channels, response targets, backups and uptime commitments apply only where stated in the relevant plan or contract.
Fair dealing and liability
Neither party excludes liability that cannot legally be excluded. Any permitted limitation will be stated conspicuously in the applicable agreement and interpreted consistently with Nigerian consumer protection law. Neither party is responsible for delay caused by events beyond reasonable control where it acts reasonably and communicates promptly.
Suspension and termination
Access may be suspended for material security risk, unlawful use, serious breach or overdue payment after applicable notice. Either party may terminate as allowed by the project agreement or law. Terms concerning payment, confidentiality, ownership, records and dispute resolution may continue after termination.
Complaints and disputes
Please send complaints to support@bizisystems.com.ng with enough detail for investigation. We will try to acknowledge and resolve issues promptly. If direct resolution fails, the parties may use an agreed mediation or court process under applicable Nigerian law. Consumers may also use lawful regulatory complaint channels.
Changes to these terms
We may update website terms for future use. Changes do not silently replace a signed project agreement. The version accepted for a transaction remains available with that transaction where required.